So far, my experience at the office has been the best! Dr. Puntilo and Dr. Crane are both really nice and so is the rest of the staff. When they put my palate expander on I was scared at first but they comforted me and told me that its not that bad. I'm done expanding now and I'll be getting braces soon and I can't wait! I really do look forward to coming to the office! I recommend Puntillo and Crane to anyone that is getting braces!