Friendly staff! Great atmosphere! My daughter normally is very shy and can be quite difficult at dentist offices; however, since our first visit she felt welcomed and included. My daughter asked questions and they answered with respect and acknowledgment. It made me, as a mother, become more relaxed about the experience for my daughter. She is very happy to get braces, as well as, earn points to get rewards! I would highly recommend Puntillo &Crane Orthodontics!